Understand HIV Tests & Results
I’m a hands-on person so when they demonstrated it, I saw exactly how to have this test done.
– Medical Assistant
Cover All the Details
Staff need to understand many aspects of the actual test-taking:
|Differences in test types
|How to take proper samples
|How to bill
|How to read rapid results
|How to provide results to patients
For more on test types, see Determine Optimal Test Types. For more on providing results, see Handle Results as a Team. When discussing topics such as notifying patients about positive results, be sure staff know where they can turn for back-up or if they have questions while working with a patient.
Provide Information in a Variety of Formats
There are different approaches to training staff on this material:
|Bring in representatives from test manufacturers to explain the details of test procedures. They’re the real experts and are usually quite willing to help more people use their tests.
|Some of the details around testing and talking to patients about results are best handled through hands-on practice. For example, have staff practice taking samples or speaking to mock patients about results.