Costs & Insurance

Everyone is welcome at Santa Rosa Community Health; you will not be denied service even if you’re uninsured or can’t afford to pay. We work with patients and our community partners to find solutions that go beyond clinical care and make a measurable difference in our patients’ lives. Empowering people is part of health and healing.

We accept the following insurance coverage:

• Medi-Cal/Partnership Health Plan
• County Medical Services Program (CMSP)
• MCAP (Medi-Cal Access Program)
• Medicare
• Anthem Blue Cross or HealthNet Covered California plans
• Blue Shield
• FamilyPACT (reproductive health services)
• Every Woman Counts
• Sliding Scale for fees
• Coverage for Oliver’s Market
• Aetna (PPO)*
• Cigna (PPO)*
• United Health Care (PPO)*
• Western Growers

*PPO Plans must be assigned to an SRCH Provider, if applicable. HMO and EPO Plans must be assigned to SRCH and SRCH Provider.

We can help you get health coverage!

What if I’m uninsured or cannot afford to pay?

Once you qualify for the Sliding Scale, you can use it for 12 months. You must let us know if your income or family size changes during those 12 months.

• Sliding Scale Application

Example of Sliding Scale costs:

• Office visits: $25 – $55
• Mental health services: $10 – $25
• Dental services: $50 – 50% discount
• Lab work: $0 – $10

How to qualify for the Sliding Scale

To qualify, you must bring in proof of your family’s income. You can bring any of these things to show proof:

• Bank statement (most recent)
• Pay stubs
• Tax forms
• Letter from your employer
• Documents showing income from SSI, SSA, SSDI, SDI, unemployment, alimony, child support, or other sources

What if I don’t know my income?

If you don’t know your family’s exact income, you can estimate. But if you don’t bring proof of income back to the health center, you will be charged full price.

Ways to pay

We accept cash, checks, and credit cards. You get an additional $4-$7 off normal rates if you are on the sliding scale and pay at the time of service. We can also arrange payment plans to fit your budget.

What if I don’t qualify for the Sliding Scale?

If you don’t qualify for the Sliding Scale, you get 20% off normal rates if you pay at the time of service. We can also arrange payment plans to fit your budget.

Questions about insurance or fees?

Call any of our Campuses with questions about costs and insurance. If you need translation services, click here.