Costs & Insurance
Everyone is welcome at Santa Rosa Community Health, you will not be denied service even if you’re uninsured or can’t afford to pay. We work with patients and our partners within the community to find solutions that go beyond clinical care to make a measurable difference in our patients’ lives. Empowering people is part of health and healing.
We accept the following insurance coverage:
- Medi-Cal/Partnership Health Plan
- Covered California
- County Medical Services Program (CMSP)
- MCAP (Medi-Cal Access Program)
- Anthem Blue Cross (not Blue Cross EPO) or HealthNet Covered California plans
- Blue Shield
- Path to Health
- FamilyPACT (reproductive health services)
- Every Woman Counts
- Sliding Scale for fees
- Western Health Advantage (select providers only)
- Coverage for Oliver’s Market
We can help you get health coverage
Covered California open enrollment ends January 31, and Medi-Cal enrollment is year-round. Set up a free appointment with one of our Access Navigators who can help you apply for coverage that meets your needs, call 707-547-3030. Access Navigators are available Monday – Friday, from 8am – 5pm. Leave a clear voice message and your call will be returned in 48-72 hrs.
What if I’m uninsured or cannot afford to pay?
If you’re uninsured or cannot afford to pay, you may qualify to pay a reduced price for some services and treatments at our campuses. The exact amount you pay depends on your income and family size. This is the “Sliding Scale.”
Once you qualify for the Sliding Scale, you can use it for 12 months. If your income or family size changes during those 12 months, you must let us know.
Sliding Scale Application
Solicitud para Planes de Pago de Acuerdo a sus Ingresos
Example of Sliding Scale costs:
Office visits: $25 – $55
Mental health services: $10 – $25
Dental services: $50 – 50% discount
Lab work: $0 – $10
How to qualify for the Sliding Scale
To qualify, you must bring in proof of your family’s income. You can bring any of these things to show proof:
- Bank statement (most recent)
- Pay stubs
- Tax forms
- Letter from your employer
- Documents showing income from SSI, SSA, SSDI, SDI, unemployment, alimony, child support, or other sources
What if I don’t know my income?
If you don’t know your family’s exact income, you can estimate. But if you don’t bring proof of income back to the health center, you will be charged full price.
Ways to pay
We accept cash, checks, and credit cards. You get an additional $4-$7 off normal rates if you are on the sliding scale and pay at the time of service. We can also arrange payment plans to fit your budget.
What if I don’t qualify for the Sliding Scale?
If you don’t qualify for the Sliding Scale, you get 20% off normal rates if you pay at the time of service. We can also arrange payment plans to fit your budget.
Questions about insurance or fees?
Call any of our Santa Rosa Community Health locations if you have any questions about costs and insurance. If you need translation services, click here.